Welcome to Madeira Camper. We are committed to protecting your personal data and ensuring transparency about how we use it. This Privacy Policy explains what information we collect, how we use it, and your rights concerning your data.

1. Information We Collect
Personal Identification Information: When you use our services, we collect personal information such as your name, email address, phone number, and billing details.
Booking Information: We collect details related to your campervan rental, such as the dates of your rental, the type of campervan you choose, and any additional services you select.
Identification Documents: To verify your identity and driving eligibility, we may request a copy of your driving license or other legal identification.
Payment Information: We use secure third-party payment processors (e.g., Stripe) to handle payment information. We do not store your payment details on our servers.
Website Usage Data: We may collect data about how you interact with our website using cookies and similar technologies.

2. How We Use Your Information
To process your booking and payment securely.
To verify your identity and eligibility to rent a campervan.
To communicate with you about your reservation, updates, or any issues related to your booking.
To improve our services and enhance your user experience by analyzing website usage.
To comply with legal requirements and protect our business against fraud and other illegal activities.

3. Data Storage and Security
We store your data securely and ensure that it is protected from unauthorized access, disclosure, alteration, or destruction.
We retain your data only for as long as necessary to provide our services and as required by law. (like driving license data)
Payment information is handled securely by our third-party payment processor (Mollie) and is not stored on our servers.

4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your data with trusted service providers (e.g., payment processors, insurance companies) to facilitate your booking and ensure the safety of our services.
We may disclose your information when legally required (e.g., compliance with Portuguese law or GDPR regulations).

5. Your Data Protection Rights
Under GDPR, you have the right to:
Access: Request copies of your personal data.
Rectification: Ask for corrections of any information you believe is inaccurate or incomplete.
Erasure: Request deletion of your personal data, under certain conditions.
Restrict Processing: Request that we restrict the processing of your data, under certain conditions.
Data Portability Request that we transfer your data to another organization or directly to you, under certain conditions.
To exercise these rights, please contact us at info@madeiracamper.life.

6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and provide certain features.
You have the option to disable cookies through your browser settings; however, doing so may affect the functionality and experience of certain features on our website.

7. Changes to Our Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly.

8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@madeiracamper.life.
Phone: +351 926 815 687

By proceeding with your booking, you acknowledge that you have read and agree to these terms and conditions.